Property & Real Estate

Real Estate Suite

Win the lead in seconds, launch listings in minutes, and never let the sphere go cold.

A full operating system for a brokerage, team, or solo agent. It covers the entire deal lifecycle: from the instant a portal lead lands, through listing launch and the transaction, to keeping past clients and the sphere warm for repeat and referral business. Speed-to-lead and consistent follow-up are where agents win or lose; this suite makes both automatic, then layers on listing content, transaction coordination, and database nurture so the agent can stay in front of clients instead of in the back office.

Designed playbook · not a deployment claim

Residential brokerages, agent teams, and high-volume solo agents who buy portal/paid leads and live or die on response time and database nurture.

Illustrative failure hypotheses

Questions for the audit to verify

Slow lead response: most enquiries get a reply hours later, after the lead has moved on

Hours lost writing listing copy, syndicating, and producing marketing for each new listing

Transaction deadlines and document chasing handled manually, risking blown contingencies

The past-client database and sphere left cold, leaking repeat and referral business

Showing no-shows and uncollected feedback that never makes it back to the seller

Proposed starting point

A pilot hypothesis to review

Designed role · approval required

Speed-to-Lead

Replies to a portal, site, or paid lead within seconds, qualifies budget/timeline/area, and books the showing or call.

Portal and paid leads decay within minutes. An always-on responder that replies and books in seconds visibly lifts conversion in week one, the fastest, clearest proof of value.

Designed playbook

Proposed work streams and roles

These are configuration ideas to test during an audit. They are not autonomous workers or evidence of a live deployment.

01Forma Core · included with every suite

Forma Core

Runs under every suite. The shared operating spine: front desk, follow-up, reputation, owner reporting, cash, and content.

Front DeskFollow-Up EngineReputation EngineOwner's DigestMoney FlowContent Engine
Designed role descriptions ↓
  • Front Desk

    Captures and triages every inbound (email, web form, missed call, DM), then replies, classifies, and routes it to the right place.

  • Follow-Up Engine

    Runs persistent, polite multi-touch follow-up on every quote, no-show, and stalled enquiry until it converts or is cleanly closed.

  • Reputation Engine

    Asks happy customers for reviews at the right moment, drafts replies to every review, and routes negative feedback to a human first.

  • Owner's Digest

    Compiles the weekly (and on-demand) operating picture into a plain-English brief: what happened, what's at risk, what needs a decision.

  • Money Flow

    Issues and chases invoices, tracks AR aging, and reconciles payments so nothing slips and cash comes in faster.

  • Content Engine

    Turns the brand kit into a steady cadence of social, email, and blog content, ready for one-click approval.

02

Lead Response & Booking

Capture, qualify, and book every buyer/seller enquiry the moment it arrives.

Speed-to-LeadShowing Concierge
Designed role descriptions ↓
  • Speed-to-Lead

    Replies to a portal, site, or paid lead within seconds, qualifies budget/timeline/area, and books the showing or call.

  • Showing Concierge

    Coordinates showings end-to-end: scheduling, confirmations, reminders, and post-showing feedback back to the seller.

03

Listings & Marketing

Turn a new listing into live, syndicated, beautifully-marketed inventory fast.

Listing LaunchComp & CMA BuilderListing Visual Studio
Designed role descriptions ↓
  • Listing Launch

    Turns a new listing into polished copy, syndicated everywhere, with a marketing kit ready to go.

  • Comp & CMA Builder

    Pulls comparables and drafts a polished CMA / pricing recommendation for listing appointments.

  • Listing Visual Studio

    A proposed role to scope and validate before any pilot use.

04

Transaction Management

Keep every deal on the rails from contract to close.

Transaction CoordinatorContingency Deadline Sentinel
Designed role descriptions ↓
  • Transaction Coordinator

    Drives every deal from accepted offer to close: tasks, documents, signatures, and status updates to all parties.

  • Contingency Deadline Sentinel

    Watches every contingency, inspection, and financing deadline and escalates before anything is missed.

05

Sphere & Past-Client Nurture

Keep the database warm so repeat and referral business compounds.

Sphere NurtureEquity & Anniversary Check-in
Designed role descriptions ↓
  • Sphere Nurture

    Keeps the whole database warm with personalised market updates, drips, and timely check-ins.

  • Equity & Anniversary Check-in

    Reaches past clients at their home-purchase anniversary with a personalised equity / value update that sparks the next move.

Measurement design

Candidate measures to baseline

These labels do not claim a result. The audit must define the source, window, method, baseline, and owner before a metric can support a pilot decision.

Median speed-to-lead

Seconds from lead arrival to first response, the single biggest conversion lever.

Listings live in full

Listings launched with complete copy, syndication, and marketing kit.

Days-on-market

How fast listings sell, lifted by better content and faster launches.

Pipeline GCI

Weighted gross commission income in the pipeline.

Sphere touch rate

% of the database receiving a meaningful touch each month.

Showing no-show rate

Reduced by automated confirmations and reminders.

Connector boundary

Availability is scoped per controlled pilot

Connector names in the internal playbook are planning inputs, not a public integration promise. Current code-live readers are bounded and require account-specific verification before use.

See the commerce pilot boundaries →

Audit first

Validate the playbook against your operation.

Pricing, scope, data access, review boundaries, and success measures are agreed in writing before any paid work.

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