Pet Care, Dog Walking & Daycare Suite

Front Desk

Captures and triages every inbound (email, web form, missed call, DM), then replies, classifies, and routes it to the right place.

Follow-Up Engine

Runs persistent, polite multi-touch follow-up on every quote, no-show, and stalled enquiry until it converts or is cleanly closed.

Reputation Engine

Asks happy customers for reviews at the right moment, drafts replies to every review, and routes negative feedback to a human first.

Owner's Digest

Compiles the weekly (and on-demand) operating picture into a plain-English brief: what happened, what's at risk, what needs a decision.

Money Flow

Issues and chases invoices, tracks AR aging, and reconciles payments so nothing slips and cash comes in faster.

Content Engine

Turns the brand kit into a steady cadence of social, email, and blog content, ready for one-click approval.

Enquiry Responder

Answers every new pet-parent enquiry within minutes on the channel it arrived on, qualifies pet and service essentials, and moves the conversation to a booked meet-and-greet before a marketplace sitter replies.

Meet-and-Greet Coordinator

Runs the trust gate of pet care: schedules the meet-and-greet, briefs the sitter with the pet profile, confirms by SMS so nobody no-shows, and follows up until the standing schedule is signed.

Waitlist & Capacity Filler

Converts the enquiries the business would otherwise turn away into a structured waitlist, then fills every cancellation and new capacity block from it automatically · recovering revenue that currently vanishes without a trace.

Recurring Schedule Manager

Keeps standing walk and visit schedules accurate through holidays, pauses, and change requests, and groups visits into sensible neighbourhood routes so walkers spend their day with dogs rather than in traffic.

Peak Season & Boarding Planner

Manages the holiday boarding and sitting peaks that make or break the year: forecasts demand, opens booking windows early, takes deposits so held dates are commitments, and caps intake at safe staffing levels.

Visit Report Publisher

Turns every completed walk or visit into the report card that retains anxious owners: GPS check-in and check-out, photos, notes on eating and behaviour, delivered to the owner's phone before the walker reaches the next stop.

Key & Access Guard

Runs the key, lockbox, and alarm-code registry with a full audit trail, because a lost key or a locked-out walker is how a trust business dies in one afternoon.

Incident & Vet Escalation Agent

Handles the moments that define a pet-care brand: a sick or injured pet, an escape, a bite. Walks staff through the protocol, contacts the vet on file, keeps the owner informed in real time, and documents everything.

Schedule Churn Sentinel

Watches recurring schedules for the quiet shrink · five walks a week becoming three, then one · and prompts the check-in conversation while the client is still a client.

Package & Billing Collector

Keeps the money side of recurring pet care clean: packages billed on schedule, extras like extended visits and additional pets actually invoiced, and card-on-file collection that never needs an awkward conversation.

Staff Credential Manager

Keeps the credentials that ARE the product current: background checks, insurance and bonding, pet first-aid certificates, and training checklists per walker, with expiries chased before they lapse.